Louisville, KY 40202
Full-Time - Business Systems Analyst

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Job Details
Employment type: Full-Time
Job Category: Information Technology
Location: Louisville KY, 40202
Req ID: 2025-263471
Responsibilities

The Business Systems Analyst will bridge the gap between IT and business operations, analyzing systems, processes, and requirements to help implement and optimize technology solutions that improve business efficiency. This role involves collaborating with stakeholders to gather, understand, and document requirements, identify areas for improvement, and support the deployment of new software solutions. The ideal candidate combines technical skills with a strong understanding of business needs and is adept at project management and communication.

 

System Support, Maintenance, and Reporting

  • Monitor and analyze system performance, user feedback, and business needs, then translate them into detailed specifications for recommended system enhancements.
  • Conduct regular audits of business systems and identify potential updates or process improvements.
  • Stay up to date on industry trends and emerging technologies relevant to business systems.
  • Act as a liaison between business units and technical teams, fostering clear communication and understanding.
  • Troubleshoot issues and provide technical support to users.
  • Facilitate workshops or meetings with cross-functional teams to discuss and resolve project-related challenges.
  • Develop and maintain SOP documentation
  • Generate insights for data-driven decision-making.
  • Build and maintain strong relationships with key vendors. Ensure clear communication and timely delivery of services and products.

Project Management

  • Work closely with stakeholders to understand business needs, documenting functional and technical requirements.
  • Collaborate with internal and external teams to design solutions that address business requirements.
  • Facilitate user acceptance testing (UAT) and provide input on system configuration and design.
  • Manage and coordinate projects, ensuring timely delivery and alignment with business objectives.
  • Assist in the planning, design, and deployment of new solutions, ensuring alignment with system architecture.

May perform other duties as needed and/or assigned.

Qualifications
  • Bachelor’s degree in business administration, Information Technology, Computer Science, or a related field.
  • 3+ years of experience in business analysis, systems analysis, or related roles.
  • Strong analytical, problem-solving, and communication skills.
  • Knowledge of project management principles (PMP or similar certification is a plus).
  • Familiarity with ERP, CRM, or other enterprise-level software.
  • Understanding of Project Management or Agile methodology
  • Proficiency in SQL or other data querying languages.
  • Knowledge of UKG Workforce Management preferred
  • Must successfully complete all Atria specified training programs.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

 

Atria Senior Living’s corporate Support Center has openings for individuals looking for a career with outstanding benefits, including:

  • Paid holidays and PTO
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification

 

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

 

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Apply Now
Job Details
Employment type: Full-Time
Job Category: Information Technology
Location: Louisville KY, 40202
Community: Atria Senior Living
Req ID: 2025-263471

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Benefits for Working at Atria Support Center

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.