Napa, CA 94558
Full-Time - Community Sales Manager

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Job Details
Employment type: Full-Time
Job Category: Sales
Location: Napa CA, 94558
Req ID: 2024-258576
Responsibilities

In the role of Sales Manager, you are responsible to achieve revenue goals through lead generation and conversion activities that include developing and maintaining relationships, partnering with General Managers/Executive Directors and the community team, and cultivating a deep knowledge of the customer and the local market.

  • Manage all aspects of lead generation, including generation, cultivation, and maintenance of external professional relationships with local influencers to increase awareness, reputation, and knowledge of the community with key decision makers resulting in commitments to refer prospective residents.
  • Partner with the General Manager/Executive Director and Divisional sales team to develop and implement a sales and marketing plan.
  • Review and analyze available sales data for the community and the market and use this data to create goals and action plans to achieve sales metrics.
  • Meet established targets for lead and lease conversion as defined in the sales and marketing business plan for the community.
  • Work with paid referral partners, such as A Place for Mom, to develop and convert leads from referral and professional lead generation sources to confirmed move-ins.
  • Respond to all potential leads with timely follow-up and ensure the CRM system is up to date.
  • Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
  • Work with General Manager/Executive Director to facilitate training and continuous coaching for any community staff that may need to field an inquiry call or conduct a walk-in or scheduled tour, engaging the community team.
  • Make outbound sales calls to potential leads with the intention of scheduling a community visit and move the sales process forward.
  •  Promote and facilitate on and off-site events that drive lead generation and community tours.
  • Manage the community marketing budget and maintain promotional branded material inventory for the community.
  • Collaborate with the General Manager/Executive Director to develop and maintain an effective internal referral program with residents.
  • Support the General Manager/Executive Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and aligned with Company standards.
  • Manage and update CRM system to ensure detailed information is entered from all lead sources.
  • Negotiate incentives and terms of rental agreement with prospective residents and/or family members within the Company standard.
  • Visit competitors on a regular cadence and maintain information as directed by the Company.
  • May perform other duties as needed and/or assigned.
Qualifications
  • Bachelor’s degree in related field or equivalent experience preferred.
  • Two (2) years of direct sales experience with a proven track record of setting goals and achieving results.
  • Skilled at creating relationships through various methods of communication including telephone, face to face, networking events, and on-site lead generation events.
  • Exceptional persuasive problem-solving skills.
  • Demonstrated ability to work under pressure with high demand for results.
  • Ability to travel within the local market to attend various events for the purpose of developing lead generation.
  • Proficient with CRM tracking systems and Microsoft Office Suite.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Company motor vehicle policy

We create communities where employees thrive in their work, helping our residents thrive in their homes.

 

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

 

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

 

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

 

The wage range for this position is $32.00/hr to $36.80/hr dependent on prior work history and experience

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Apply Now
Job Details
Employment type: Full-Time
Job Category: Sales
Location: Napa CA, 94558
Community: Redwood Retirement Residence
Req ID: 2024-258576

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Benefits for Working at Holiday by Atria

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.