North Quincy, MA 02171

Full-Time - Resident Services Supervisor LPN/RN

Responsibilities

In the role of Resident Services Supervisor, you support the Resident Services Director (RSD) in implementing the Resident Services programs and overall department functions.  You establish and maintain a medication system, complete daily Quality Enhancement reviews, and maintain positive relations with residents, families, and physicians.

• Schedule and supervise staff; available to cover staffing when needed; maintaining a staggered schedule with the RSD, including a rotational on call schedule.
• Provide training and orientation to new staff members and ongoing training and development to current staff members.
• Establish and maintain a medication system which adheres to all local, federal, and Company regulations and procedures.
• Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and Company policies.
• Ensure adherence to company policy and local health and safety codes and federal regulations for assisted living communities.
• Provide activities of daily living assistance to residents.
• Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective manner.
• Perform assessments and reassessments as assigned to determine resident needs and service plan recommendations.
• Prioritize tasks to ensure optimum services to residents as requests and needs change over time.
• Look for ways to improve and promote quality, reporting any safety or quality issues to the RSD or Executive Director.
• May perform other duties as needed and/or assigned.