Mission Viejo, CA 92692

Full-Time - Director Of Memory Care

Responsibilities

The Life Guidance Director ensures that the Company’s philosophy is implemented and practiced within the Life Guidance neighborhood of the community.

• Maintain a positive and energetic environment for residents with dementia.
• Manage and supervise clinical and non-clinical Life Guidance (LG) staff, including the LGRSA and LGPS. Properly schedule and delegate assignments, provide direction, complete performance reviews (including input on pay adjustments), recruit, hire, and provide corrective action consistent with company policy, as well as provide support, direction, feedback, and training for such staff. Properly schedule clinical and non-clinical staff for their proper shifts.
• Execute and organize the daily programs for the Life Guidance neighborhood, including all required programs in the daily calendar of events, and ensure it is being implemented twenty-four (24) hours a day and seven (7) days a week. Work with the Support Center to provide community-specific programming options.
• Ensure each Life Guidance staff member has completed New Hire Orientation within the required time frame.
• Lead, direct, assist staff, and encourage learning by modeling the proper approaches and communication techniques.
• Conduct the monthly dementia in-service for all staff and maintain the necessary records to reflect the completion of training.
• Build relationships with new residents by effectively utilizing the proper new resident onboarding tools and assessments.
• Manage and maintain the budget for the Life Guidance Program using the virtual checkbook.
• Maintain a supportive relationship with resident’s families and caregivers.
• Serve as the dementia care expert for the community, supporting the Community Sales Director (CSD) by promoting referrals, giving tours, encouraging online reviews, and participating in outreach events.
• Collaborate with Engage Life on community-wide programming.
• For clinical-related matters, partner with the Resident Service Director in maintaining active community and professional ties with clinical and non-clinical contacts, as well as acting as a contact for issues related to resident care within the community.
• Partner with Culinary Services to ensure all table settings are properly set, procedures are followed, and daily snacks are distributed in a timely manner.
• Partner with the Resident Services Director in developing a schedule that can provide coverage throughout the community.
• Deliver and attend required trainings, such as virtual learning sessions, and monthly Director meetings.
• Drive personal and/or Company vehicle from community to social and other various destinations.
• Support directly with residents’ Activities of Daily Living (ADLs) as needed.
• Collaborate with community leaders on the Resident Needs Review (RNR), being the staff representative for Life Guidance residents.
• Responsible for interviewing, hiring, training, developing, and evaluating all non-clinical staff.
• May perform other duties as needed and/or assigned.