Boyertown, PA 19512
Full-Time - Executive Director / Director Of Operations / General Manager

Job Details
Employment type: Full-Time
Job Category: Operations
Location: Boyertown PA, 19512
Req ID: 2024-257436
Responsibilities

The Executive Director is responsible for leading the community’s day-to-day operations, including full profit and loss responsibility. The Executive Director plans, implements, and evaluates all aspects of operations. This individual recruits and trains team members and has direct supervisory responsibility for a high performing team of leaders in the disciplines of sales, care, hospitality, and resident engagement. The Executive Director fosters  an environment of high customer satisfaction and ensures a quality-oriented and engaged workforce. They ensure compliance with all local, state, and federal regulations and focuses on creating a safe working and living environment.

  • Lead the development and implementation of all sales and operations strategies and tactics for the community consistent with Company objectives.
  • Regularly communicate performance with the Regional Vice President.
  • Actively partner with Community Sales Director to assess competitive threats, sales plan, and engage in business-to-business sales calls.
  • Understand the community’s care regulations and support the resident care program by regularly meeting with the Resident Services Director to discuss and address department concerns.
  • Develop and implement successful strategies regarding labor, occupancy growth, revenue growth, expense control, and quality of services, and review and redirect activity, if necessary.
  • Ensure adherence to the Resident’s Bill of Rights.
  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff. Team sizes can vary; average range is 65-80.
  • Constantly assess resident needs in staffing levels.
  • Operate the community in accordance with Company policies and federal, state and local regulations.
  • Assist in developing operational budgets and capital requirements, including forecasting and approving all expenses.
  • Act as a liaison between field operations and the Support Center. Build strong relationships with Support Center resources.
  • Remain active in local community activities. Establish networks and resources for resident referrals.
  • Perform regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance.
  • Able to work in various positions in the community and willing and able to fill in as needed.
  • Build a high-performing team and keep engagement high.
  • Meet financial management requirements for the community.
  • Maintain a safe working and living environment.
  • Actively participate in “in-house” sales activities, including prospective resident tours and special events.
  • May drive Company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as needed and/or assigned.
Qualifications
  • A Bachelor’s degree in Business Administration, Healthcare Administration, or related subject is required.
  • Three (3) to five (5) years of experience in operations management with demonstrated success in meeting financial and sales goals preferred.
  • The ability to become licensed as an administrator for assisted living within a prescribed timeframe in states requiring such a license.
  • Must possess a valid driver’s license.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

 

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

 

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

 

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Operations
Location: Boyertown PA, 19512
Community: Walnut Woods
Req ID: 2024-257436

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Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.