New York, NY 10018
Full-Time - Building Services Manager

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Job Details
Employment type: Full-Time
Job Category: Operations
Location: New York NY, 10018
Req ID: 2024-259849
Responsibilities

The Building Services Manager supervises all Building Services Associates and Door Persons. This individual manages the Building Services team’s day-to-day operation and ensures all residents are greeted warmly and professionally, as well as ensuring that all corridors, public spaces, and common areas are clean and orderly. In addition, this person trains their team to anticipate resident needs and serves as the team’s primary point of contact for resident concerns. 

  • Ensure all guests and residents are warmly welcomed to the community.
  • Help manage the Quality Enhancement requirements for the hospitality team.
  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
  • Directly oversee the prompt distribution of internal and external resident communications and other in-home deliveries, and deliver items as needed.
  • Facilitate and fulfill special requests for residents.
  • Perform duties of the Fire Safety Director in the absence of the Fire Safety Director, except supervise all Fire Safety Staff training.
  • Complete the daily check of the availability of Fire Safety wardens and deputies.
  • Assist the Fire Safety Director in carrying out the requirements of the FDNY plan and Fire Code/Rules in the presence of the Fire Safety Director.
  • Ensure cleaning services for business offices, interior and exterior public and common areas are completed, and amenities of the community are in a safe, neat, clean, and attractive condition, and may conduct cleaning as needed
  • Ensure that assigned staff maintain extremely high standards of customer service.
  • Ensure that the building services team is knowledgeable and able to answer questions regarding local stores, cultural institutions, attractions, and services.
  • Supervise and conduct quality assurance checks of rent-ready apartments, model rooms, and common areas and verifies their condition is consistent with brand standards.
  • Arrange for business services such as faxes and express mail services.
  • May drive Company vehicle from community to social and other various destinations (only if required by community and if in possession of a valid drivers license).
  • Available to cover staffing when needed.
  • May perform other duties as needed and/or assigned.
Qualifications
  • Three (3) to five (5) years of relevant experience in a luxury setting; Bachelor’s degree preferred.
  • Experience in a supervisory capacity, including directing a department, training, coaching, and mentoring staff.
  • Basic First Aid and CPR certification is preferred.
  • Bilingual/multilingual language skills are a plus.
  • Must successfully complete all Atria specified training programs.
  • Valid driver’s license, preferred.
  • Must satisfactorily meet and be in compliance with Company motor vehicle and Travel Policy standards.
  • Must possess or be capable of completing the FDNY Fire and Life Safety Director certification requirements within the first six (6) months of employment.
  • Current FDNY Fire Safety Director Certification Preferred.
  • Able to work various schedules and shifts as needed.
  • Able to safely use basic maintenance and landscape-related hand tools and light power tools, such as shovels, rakes, blowers, mowers, drills, saws, sanders, buffers, vacuuming, extractors, etc.
  • Building Services Manager may be required to work with caustic materials and cleaning equipment in order to fulfill their job responsibilities. They must be able to understand English well enough to read and comply with safety instructions for proper use of such materials and machinery to protect themselves and others (employees, residents, and guests) from injury.

Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

 

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights.  We elevate wellness and strive to anticipate every need to offer a life more inspired. 

 

Coterie is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications. 

 

The salary range for this position is $90,000/yr. – $95,000/yr. dependent on prior work history and experience.

 

Schedule:  Tuesday – Saturday

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Apply Now
Job Details
Employment type: Full-Time
Job Category: Operations
Location: New York NY, 10018
Community: Hudson Yards
Req ID: 2024-259849

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Benefits for Working at Coterie Senior Living

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.