New York, NY 10018

Full-Time - Memory Care Resident Engagement Specialist

Responsibilities

The Memory Care Resident Engagement Specialist leads assigned programs and activities of interest for our Memory Care community. This individual promotes well-being by coordinating thoughtful daily activities that inspire residents to participate, forming a strong sense of community.

Lead Memory Care Programming

• Partner with the Memory Care Director/Resident Engagement Director to create, plan and schedule community events and programs.
• Lead Resident Engagement programs in the Memory Care community and participate in program evaluation activities.
• Maintain records of all programs, resident participation, and acceptance of each program by residents as required by state law.
• Properly market Memory Care Engagement Calendar and ensure daily events are posted and updated with any changes in a timely manner.
• Understand the community’s interests and create programming that inspires participation. Adapt and change when necessary.
• Utilize resident Company Program Guide Library for program planning ideas and execution.
• Engage and motivate residents resulting in program participation.

Support Residents Upon Move-In

• Greet new Memory Care residents, making a special effort to include and engage them in programs and introduce them to others in the community with similar interests and backgrounds.
• Schedule time with new residents to tour the fitness center and other amenities.
• Complete Atria Resident Discovery surveys for new Memory Care residents.
• Assist in decorating the community according to community First Impression Standards.

Administrative Coordination

• Manage the community’s event calendar, ensuring accurate updates in the Engagement Management System (EMS).
• Organize and oversee community participation in national engagement initiatives (e.g., Holiday Hustle and other quarterly programs).
• Track resident attendance and engagement to evaluate program effectiveness.
• Capture high-quality photos of events and activities to showcase on social media and marketing channels.

Other Duties

• May be requested to participate and obtain third-party certification(s) such as Mayo Clinic Wellness Coach certification.
• May drive company vehicle from community to social and other various destinations.

May perform other duties as needed and/or assigned.