Manhattan, NY 10024
Full-Time - Building Supervisor Director

Job Details
Employment type: Full-Time
Location: Manhattan NY, 10024
Req ID: 2025-263093
Responsibilities
  • Implements and monitors programs to maximize revenue, control expense, improve customer satisfaction and manage on-site personnel.
  • Manages all of the maintenance needs of assigned community to ensure the physical condition of the community and contribute to Atria’s annual business goals
  • Manages all customer service requests; including prioritization and delegation to assigned staff. Maintain company customer service standards. Follow through to ensure issue is resolved.
  • Performs the job duties of the Maintenance Technicians.
  • Manages the apartment home turnover and preventative maintenance programs to maximize the value to the community. Assesses the value of damage to the apartment homes that is charged to departing resident.
  • Assists in the development of the annual maintenance operating budget in accordance with established time frames.
  • Performs some personnel duties including associate scheduling, work assignments and training to ensure that the staff is prepared to address customer demands; conducts interviews, provides coaching and makes recommendations regarding hiring and termination.
  • Authors and conducts annual performance evaluations for all direct reports.
  • Inspects grounds, buildings and apartment homes on a regular basis to ensure

    that all physical aspects of the community are fully functional at all times.

  • Implements, or directs the implementation, of all applicable Atria policies and

    procedures. Ensures compliance as needed.

  • Negotiates with external maintenance vendors and internal maintenance service

    suppliers as needed. Monitors and enforces contract terms via communication

    with the Executive Director.

  • Ensures compliance with all federal, state and local laws, specifically Fair

    Housing regulations.

  • May drive company vehicle from community to social and other various

    destinations (only if required by community).

  • May perform other duties as assigned.

Qualifications
  • High school diploma or general education degree (GED) required.

  • 3-5 years of multi-family property management or other building maintenance

    experience performing the duties of Maintenance Technician.

  • Certification FDNY 89 preferred.
  • 2 years on-the-job experience in the use of refrigerant recovery or recycling

    equipment and minimum type II CFC certification preferred.

  • Ability to perform basic arithmetic skills such as measurement, addition,

    subtraction, multiplication and division in order to do basic calculations and

    analysis such as estimating, determining averages and percentages, and totals.

  • Ability to frequently operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine and postage machine.

  • Basic computer skills and knowledge of software programs such as Word, Excel

    and Microsoft Outlook.

  • Ability to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters and safety equipment.

  • Ability to frequently transport up to 60 pounds variable distances, the mobility

    and flexibility to use required equipment and to access and work in confined

    spaces or at heights in excess of 8-9 feet.

  • Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.

  • Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.

  • Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.

  • Able to work cooperatively with a group of people to achieve goals and objectives.

  • Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.

  • Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.

  • Ability to be on-call and work weekends as required by work schedule.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

 

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification.
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

 

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

 

The wage range for this position is $100,000/yr – $115,000/yr, dependent on prior work history and experience.

 

Schedule:  Tuesday – Saturday

 

 

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Location: Manhattan NY, 10024
Community: West 86
Req ID: 2025-263093

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Benefits for Working at Atria Signature

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.